PANEL RESERVATIONS

Reservations have not opened yet. You will not see the option to make a reservation on your confirmation email until Reservations open.

To mitigate crowding, make our panels more accessible to fans, and prevent anyone from having to wait hours and hours for a chance to attend a panel or screening we will be offering reservations to attend select events.

IMPORTANT

If you are not able to attend a panel that you have made a reservation for, please cancel your reservation so another fan is able to have a chance at making a reservation. Excessive no-shows will be banned from making reservations in the future and will risk having all reservations cancelled for the current show.

RESERVATIONS DO NOT GUARANTEE SEATS ONCE THE PANEL STARTS LOADING!

Please arrive at least 20 minutes before the panel starts as your reservation does not guarantee you entry once we have finished loading in the Reserved line. Once all fans on the Reserved line have been let in, if there are still seats available, fans from the standby line will be let in. Once this line starts loading, if you come late, you will have to join the end of the standby line.

RESERVATION SCHEDULE | RESERVATION DETAILS & TIPS | ILLUSTRATED GUIDE TO RESERVATIONS | ON-SITE QUEUE INFORMATION | FAQS

RESERVATION SCHEDULE

Schedule will be shared soon!

RESERVATION DETAILS

YOU MUST HAVE A BADGE VALID FOR THE DAY OF THE PANEL IN ORDER TO MAKE A RESERVATION

IF YOUR BADGE IS NOT VALID FOR THE DAY OF THE PANEL (ie: you have a Sunday badge, but the panel is on Saturday) THAT PANEL WILL NOT APPEAR FOR YOU ON THE RESERVATION PAGE.

While we expect them to fill quickly, they will remain open until the actual panel date and time so that if anyone cancels their reservation, it can be reclaimed. Cancelled reservations are automatically re-added into inventory, so we encourage you to check back throughout.

In order to make a reservation, you must either login to your Leap Conventions account or have access to your badge confirmation email from [email protected]

If you cannot find your email, contact [email protected] from the email address that was used to purchase the badge and it can be re-sent.

Plan ahead—inquiries sent on the day of the reservation opening may not be answered in time.

If someone else purchased your badge for you, please contact them and ask them to send you a copy of the confirmation email.

PRO TIPS

If you haven’t answered the pop-up interest questions on your badge purchase, you will need to do so before you’re able to make reservations. You can do this early by opening up your confirmation page.

If you purchased multiple badges, please be aware that reservations must be made one at a time for each badge that you purchased. You can share your confirmation email with the other badge holders so they can make their own reservations, or you can make them all yourself. Whichever method you choose, WE HIGHLY RECOMMEND ASSIGNING A NAME OR NICKNAME TO EACH BADGE AHEAD OF TIME SO IT’S EASIER TO KEEP TRACK.

TO MAKE A RESERVATION:

Open your Anime ANYC confirmation email from [email protected]
Scroll down and click the GRAY BOX that says “CLICK HERE TO VIEW YOUR ORDER ONLINE AND MANAGE YOUR SCHEDULE”
Due to high web traffic, and to help ensure fans have time to complete the process, there will be a virtual queue system. You will automatically be placed in the virtual waiting room when you click on the “VIEW YOUR ORDER ONLINE AND MANAGE SCHEDULE” button between 6:00pm and 6:59pm. There is no need to queue more than a few minutes early as everyone in the waiting room prior to 7:00pm will be placed in the queue in random order.

Anyone arriving after 7:00pm will be placed at the end of the virtual queue in the order that they arrived.
Once you’re able to access your registration, click the ORANGE BUTTON that says “My Panel Reservations” (this button will not appear until reservations begin).CLICKING ON IT AFTER 7:00PM WILL PLACE YOU IN THE VIRTUAL WAITING ROOM. IF YOU ARE ON THIS PAGE PRIOR TO 7:00PM PLEASE REFRESH THE PAGE TO ENSURE YOU ARE IN THE WAITING ROOM.
Open the day of the reservation you wish to make (the option will not appear until 7:00pm on the day panel reservation goes live) and click the GREEN BOX that says “Add”. You will see the Panel you selected added to your confirmation page.
Click the RED BOX with the WHITE ARROW (or simply hit your browser’s “Back” button) to return to the previous screen
Repeat the steps for all other badges that need a reservation
You’re all set!

Do NOT click the Red X or the Red Remove button unless you wish to cancel your reservation. WE CANNOT RE-ADD ANY REMOVED RESERVATIONS IF ALL RESERVATIONS ARE CLAIMED.

TO RELEASE A RESERVATION:

Click the Red X or the Red Remove button. Please be aware this change is not reservable if reservations are full.

ONSITE QUEUEING INFORMATION

To check in to the panel that you have made a reservation for, please have the QR code associated with the badge you made the reservation for on your phone or printed out and ready to scan.

MAIN STAGE PANELS

The queue will start after the preceding panel has finished loading. If you arrive earlier and the queue for the preceding panel is still being loaded in, you will be asked to leave the area, please follow instructions given to you by staff and security.

The queue for the Main Stage will be in Hall C.

STANDBY LINES – MAIN STAGE

Standby lines will be organized when there is available physical space. This will be after the preceding panel has started, so you may be asked to come back later if you arrive too early. Please be aware that there will be a cap on the number of fans permitted in the standby line.

Please follow the instructions of our staff, crew, and security, even if it involves leaving the area due to the standby line’s full capacity. While our aim is to accommodate as many attendees as possible to enjoy a panel, the safety and well-being of everyone will always be the top priority.

FAQs

Why are you implementing reservations?

We want to ensure all high-volume panels are handled in a safe and organized fashion.

Large crowds outside the Main Stage panel room can also cause unsafe conditions. By implementing a reservation system, we hope to mitigate this and make as many fans happy as we safely can!

Who can make a reservation?

Every individual over the age of 5 who wishes to attend any panel that offers reservations can make a reservation—including minors.

Children ages 0-5 who are too young for a paid badge may sit on your lap. If you have a reservation and did not make one for your child and they cannot sit on your lap, you will need to find someone to watch them for you as you attend the panel or you can both join the standby line.

Will there be any Standby?

Onsite, we’ll establish walk-up standby lines for those who couldn’t secure reservations. These lines will be organized when there is available physical space, typically after the preceding panel has started, so you may be asked to come back later if you arrive too early. Please be aware that there will be a cap on the number of fans permitted in the standby line.

What if I have an ADA bracelet?

We will have designated seating for Fans with Accessibility bracelets (who also have a Confirmed Reservation) and they will be the only individuals permitted to sit in designated ADA seating, however, you are not required to choose these seats. For more information on how to acquire an Accessibility bracelet, please click here.

Please note that any unclaimed ADA seats will be released 10 minutes prior to a panel’s start time.

I bought 4 badges and was only able to make reservations for 3 people!

We’re sorry, but reservations are distributed on a first-come-first-serve basis.

My child didn't get a reservation and they are too young to be alone.

If your child does not have a Confirmed Reservation, you are responsible for ensuring they have supervision outside the Main Stage panel room as they will not be able to come inside with you.

Children ages 0-5 who are too young for a paid badge may sit on your lap. If your child cannot sit on your lap and you have a reservation, you will need to join the standby line.

What if I don't have my confirmation email because someone else bought my badge?

You will need to present the QR code in the Leap Conventions confirmation email to enter the Main Stage panel room as your Confirmed Reservation is attached to it. If you do not have a copy of the email with the QR code, you will need to contact the person who bought your badges and ask them to forward you one.

If they cannot find their email, they can contact [email protected] from the email address that was used to purchase the badge and it can be re-sent to them.

Plan ahead — inquiries sent during show hours may not be answered in time as all our Staff is onsite.

Will my friends/family and I be able to sit together?

Unfortunately, we cannot guarantee this. If you want to sit together, you will need to be with your entire party when you arrive. Saving seats will not be permitted and Anime NYC Staff will be condensing fans to ensure as many fans can enjoy the panel as possible.

Can I save a seat for my friend?

No. Saving seats will not be permitted and Anime NYC Staff will be condensing fans to ensure as many fans can enjoy the panel as possible.

What if I have to leave to use the restroom?

You are, of course, allowed to leave to use the restroom, but please speak to a Crew or Staff member as you exit so will let you back in. The QR code that was scanned will not allow for re-entry.

I can't come anymore. Can I cancel my reservation ticket so someone else has a chance?

Yes! (And we appreciate you doing so!) You can cancel your reservation by logging into your Leap Conventions account online or by accessing it via your confirmation email and clicking the red X next to the panel on your itinerary, followed by the red REMOVE button.